Seguridad del producto (GPSR)

Reglamento General de Seguridad de Productos compliance — applicable since 13 December 2024.

About This Page

In accordance with the EU Reglamento General de Seguridad de Productos (GPSR, Regulation (EU) 2023/988), we provide the following safety information for products sold through Watertap.eu. Watertap.eu is operated by Crowntap (Klapdorp 38, 2000 Antwerpen, Belgium).

Product Safety Contact

For product safety matters, recall information or safety-related questions:

Product Categories & Safety Information

Boiling Water Taps & Systems

Quooker boiling-water systems are pressurized electrical appliances that dispense near-boiling water (approx. 110°C). They must be installed and used according to the official Quooker manual.

• Installation must be carried out by a qualified professional
• Use only original Quooker components and replacement parts
• Do not modify the system or use non-approved accessories
• Electrical connection: 220-240V, 50/60Hz (check local compatibility)
• Keep the manual and safety instructions for reference
• Children should be supervised near boiling-water taps

Reservoirs (PRO3, COMBI, COMBI+)

• PRO3: 3-litre boiling-water only reservoir
• COMBI: 7-litre boiling + instant hot water reservoir
• COMBI+: 7-litre boiling + unlimited warm water reservoir, CUBE-ready
• All reservoirs must be installed with compatible Quooker taps only
• Pressure relief valve must remain accessible and functional

CUBE Sparkling Water Module

• Pressurized CO₂ system — handle with care
• Use only Quooker-branded CO₂ cylinders
• CO₂ cylinders are classified as ADR dangerous goods and cannot be shipped to all countries
• Check CO₂ shipping restrictions before ordering

CO₂ Cylinders

• Pressurized containers — store in a well-ventilated area below 50°C
• Do not puncture, incinerate or expose to open flame
• Keep out of reach of children
• Shipment restrictions apply due to ADR dangerous goods classification
• CO₂ cylinders are excluded from free shipping and may have separate delivery terms

Filters & Water Filter Systems

• Replace filter cartridges according to Quooker's recommended schedule
• Use only original Quooker filter cartridges
• If water quality changes (taste, odour, colour), replace the filter immediately
• Flush the system after filter replacement

Manufacturer Information

Manufacturer: Quooker International B.V.

Address: Marconistraat 16, 3029 AK Rotterdam, Netherlands

Website: quooker.com

Manuals & Documentation

Each product is delivered with the official Quooker manual. Digital copies can be requested via our contact page.

Safety Recalls

In the unlikely event of a product recall, affected customers will be contacted via the email address provided at the time of purchase with instructions. Any safety recalls will also be prominently displayed on this page.

There are no active safety recalls at this time. Last checked: June 2026.

CE Marking

All Quooker products sold on Watertap.eu bear CE marking and comply with applicable EU Directives for low-voltage electrical equipment, pressure equipment and relevant product safety standards.